YOUR PRIVACY MATTERS
Privacy Policy
How Light & Leaf Wellness collects, uses and protects your information.
Clear & Transparent
Honest about how your information is used.
Handled With Care
Your information is treated with respect.
Your Choices Matter
You remain in control of your information.
ON THIS PAGE
Last updated: September 10, 2026
Information We Collect
We may collect information that you provide directly to us, as well as limited technical information collected automatically when you visit the website.
Information You Provide
Depending on how you interact with Light & Leaf Wellness, you may voluntarily provide information such as:
- Your name
- Your email address
- Your telephone number
- Your preferred method of contact
- Appointment or scheduling information
- Information included in a contact, clarity call, or consultation request
- Information submitted through a client intake form
- Wellness goals and lifestyle information
- Health history, symptoms, medications, supplements, allergies, or other wellness-related information you choose to share
- Messages, questions, feedback, testimonials, or other communications
- Email subscription and marketing preferences
- Payment confirmation or transaction information
- Any other information you voluntarily provide
Please do not submit information that you do not want Light & Leaf Wellness to receive or process.
Wellness and Intake Information
When you request wellness services, you may choose to provide personal or sensitive information through an intake form, email, virtual consultation, or other communication.
We may use this information to understand your concerns, prepare for your consultation, provide educational wellness guidance, and communicate with you about the services you requested.
Light & Leaf Wellness provides educational and general wellness support. Light & Leaf Wellness is not a medical practice, does not provide medical diagnoses or prescriptions, and does not replace care from a licensed physician or other qualified healthcare professional.
Light & Leaf Wellness may not be a covered healthcare provider under the Health Insurance Portability and Accountability Act, commonly known as HIPAA. Information provided to Light & Leaf Wellness may therefore not receive the same legal protections as medical records maintained by a HIPAA-covered physician, hospital, or health plan.
Nevertheless, we recognize the personal nature of wellness-related information and take reasonable steps to handle it with care and discretion.
Please do not use ordinary email, website forms, payment notes, or social media messages to send emergency, highly sensitive, or time-critical medical information.
Information Collected Automatically
When you visit the website, certain technical information may be collected automatically through cookies, analytics tools, server logs, and similar technologies.
This information may include:
- Your Internet Protocol address
- Browser type and version
- Device type and operating system
- General geographic location
- Referring website or traffic source
- Pages viewed and links clicked
- Date and time of your visit
- Time spent on the website
- Website performance and error information
- Cookie identifiers and similar technical information
We may use this information to operate and secure the website, understand how visitors use it, improve its performance and content, and evaluate outreach or advertising campaigns.
How We Use Your Information
We may use the information we collect to:
- Respond to questions, messages and contact requests
- Schedule and manage clarity calls and virtual consultations
- Review information submitted before or during a consultation
- Provide educational wellness information and requested services
- Communicate about appointments, payments, policies, or service updates
- Send newsletters, educational resources, announcements, or promotional messages when permitted
- Maintain appropriate consultation and business records
- Personalize and improve the website and its content
- Understand website traffic and visitor interactions
- Measure the effectiveness of marketing or advertising
- Detect or prevent fraud, misuse, security incidents, and technical problems
- Enforce or policies and protect our legal rights
- Comply with applicable legal, tax, accounting and regulatory obligations
- Carry out another purpose explained to you when information is collected
We do not use sensitive wellness or client intake information for targeted advertising.
Where required by applicable law, we process personal information based on your consent, the need to provide a service you requested, our legitimate business interests, compliance with legal obligations, or the protection of our rights and the rights and safety of others.
Where processing is based on your consent, you may withdraw that consent. Withdrawal does not affect processing that occurred before consent was withdrawn.
Email Communications
If you subscribe to emails or agree to receive marketing communications, we may send educational content, business updates, announcements, and promotional messages.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in an email or by contacting us.
Even if you unsubscribe from marketing messages, we may still send non-promotional communications related to an appointment, consultation, payment, privacy request, or ongoing business relationship.
Telephone Communications
If you provide a telephone number, we may use it to respond to your request or communicate about a scheduled service.
We will not send recurring promotional text messages without any consent required by applicable law. Message and data rates may apply depending on your mobile provider.
Payment Information
Light & Leaf Wellness may request payment through a third-party payment service such as Venmo. Payment transactions are processed by the applicable payment provider and are subject to that provider’s terms and privacy practices.
Light & Leaf Wellness does not receive or store your complete bank account, debit card, or credit card information when a third-party service processes your payment.
We may receive limited transaction information, such as your name, payment amount, date of payment, username, transaction status, or payment confirmation, as necessary for bookkeeping and service administration.
Please review the privacy policy of the payment service you use before submitting payment.
Cookies & Analytics
The website may use cookies, pixels, tags, local storage, analytics tools, and similar technologies. Cookies are small files placed on your device that allow a website to remember information about your visit.
We may use the following types of cookies and similar technologies:
Essential Cookies
Essential cookies support basic website functionality, security, page navigation, forms, and other features necessary for the website to operate.
Functional Cookies
Functional cookies may remember your preferences or provide enhanced website features.
Analytics Cookies
Analytics cookies help us understand how visitors find and use the website, which pages are viewed, how long visitors remain on the website, and whether technical problems occur.
Advertising and Measurement Cookies
If enabled, advertising and measurement technologies may help us understand how visitors reached the website, measure advertising performance, or provide more relevant advertising.
We may use third-party analytics, website-performance, or advertising services to understand website traffic and evaluate the effectiveness of our content and outreach.
These third-party providers may collect information through cookies or similar technologies according to their own privacy policies. Information collected may include your device type, browser, approximate location, website interactions, and the page or advertisement that referred you to Light & Leaf Wellness.
We do not knowingly provide sensitive wellness or client intake information to analytics or advertising platforms for targeted advertising.
You can manage cookies through your browser settings and, when available, through the website’s cookie-consent tool. Blocking certain cookies may affect how some website features function.
Some browsers offer “Do Not Track” signals or other privacy-preference mechanisms. Because there is not one universally accepted standard for responding to all such signals, the website may not respond to every browser-based signal. Where required by applicable law and supported by our website tools, we will honor recognized opt-out preference signals.
How We Share Information
We may share limited personal information with service providers that help us operate the website and provide our services. These providers may include:
- Website hosting and security provders
- Contact-form and scheduling services
- Email and communication platforms
- Cloud storage and business software providers
- Analytics and website-performance providers
- Advertising and campaign-measurement services
- Payment processors
- Accounting, tax, legal and professional advisers
- Technical-support providers
These providers may access personal information only as reasonably necessary to perform services for us and are subject to their own contractual and legal obligations.
We may also disclose information:
- When required by law, subpoena, court order, or other legal process
- To respond to lawful requests from public authorities
- To investigate suspected fraud, misuse, or security incidents
- To protect the rights, property, safety, and security of Light & Leaf Wellness, our clients, website visitors, or others
- In connection with a merger, sale, transfer, restructuring, or similar business transaction
- At your direction or with your consent
Light & Leaf Wellness does not sell personal information for money.
If our use of analytics or advertising technology is legally considered a “sale,” “sharing,” or use for targeted advertising under an applicable privacy law, eligible individuals may request to opt out as explained in the “Your Privacy Rights” section below.
Third-Party Websites and Online Stores
This website may contain links to third-party websites, social media platforms, articles, resources, payment providers, or online stores. This includes links to the separate Light & Leaf Wellness supplement store hosted through Shopify and merchandise offered through Etsy.
When you leave lightandleafwellness.com or make a purchase through another website, the third party’s privacy policy and terms govern the information collected through that service.
Light & Leaf Wellness does not control and is not responsible for the privacy, security, content, or practices of third-party websites.
We encourage you to review the privacy policies of Shopify, Etsy, Venmo, social media platforms, and other third-party services before providing personal information.
Social Media
If you communicate with Light & Leaf Wellness through Facebook, Instagram, TikTok, LinkedIn, or another social media platform, that platform may collect and process information according to its own privacy policy.
Information posted publicly on social media may be viewed, copied, or shared by others. Please do not post private wellness information, payment information, or other sensitive details in public comments.
Testimonials and Reviews
We will obtain permission before displaying a client testimonial on our website in a manner that identifies the client.
If you voluntarily post a public review or social media comment, the information you publish may be visible to others according to the settings and policies of the applicable platform.
You may request that we remove an identifiable testimonial from our website by contacting us. Removal from our website may not remove copies previously shared, indexed, or displayed by an independent third-party platform.
Business Transfers
If Light & Leaf Wellness is involved in a merger, acquisition, reorganization, sale of assets, or similar business transaction, personal information may be reviewed or transferred as part of that transaction, subject to applicable legal requirements.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email communication, online form, cloud system, or method of electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.
Please use care when deciding what information to send through email, website forms, payment notes, or other electronic communications. If you believe your information may have been compromised, please contact us promptly.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining appropriate business records, resolving disputes, enforcing agreements, and satisfying legal, tax, accounting, and security obligations.
The retention period may vary depending on the type of information, the nature of our relationship with you, the reason the information was collected, and applicable legal requirements.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to:
- Ask whether we process personal information about you
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Request a copy of certain information in a portable format
- Withdraw consent when processing is based on consent
- Opt out of certain targeted advertising, sale or sharing activities
- Opt out of certain automated decision-making or profiling, if applicable
- Appeal a decision concerning a privacy request
- Exercise applicable privacy rights without unlawful discrimination
To submit a privacy request, contact us through:
https://lightandleafwellness.com/contact/
Please include “Privacy Request” at the beginning of your message. Describe your request and identify the email address or other information you previously provided so we can locate the relevant records.
We may need to verify your identity before completing a request. Information provided for verification will be used only to evaluate and respond to the request.
If we cannot reasonably verify your identity or locate your information, we may be unable to fulfill the request.
Where permitted, an authorized agent may submit a request on your behalf. We may request proof that the agent is authorized to act for you and may also ask you to verify your identity directly.
We will respond within the time required by applicable law. Certain information may be exempt from access, correction, or deletion requirements, including information we must retain for legal, tax, accounting, security, fraud-prevention, or dispute-resolution purposes.
Privacy Request Appeals
If applicable law gives you a right to appeal and we deny your privacy request, you may submit an appeal through our Contact page.
Please write “Privacy Request Appeal” at the beginning of your message and explain why you believe the decision should be reconsidered.
We will review and respond to an eligible appeal within the period required by applicable law.
Visitors Outside the United States
Light & Leaf Wellness is based in the United States. If you access the website from another country, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.
Privacy laws in those locations may differ from the laws in your country. Where required, we will rely on an appropriate legal basis or safeguard for processing and transferring personal information.
Children’s Privacy
This website and its general services are not directed to children under 13 years of age. We do not knowingly collect personal information online directly from children under 13 without legally sufficient parental or guardian consent.
If you believe a child under 13 has provided personal information through the website, please contact us so that we can review and, when appropriate, delete the information.
A parent or legal guardian should initiate and supervise any inquiry concerning services for a minor. This section does not replace any separate consent, intake, or service requirements that may apply when a parent or guardian requests wellness education concerning a minor.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
When changes are made, we will post the revised Privacy Policy on this page and update the “Last updated” date at the top of the policy.
If changes are material, we may provide an additional website notice or communicate the changes through another reasonable method when appropriate.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right, or believe your information has been handled improperly, please contact us through:
Light & Leaf Wellness
Website: https://lightandleafwellness.com
Contact page: https://lightandleafwellness.com/contact/
Please include “Privacy Request” at the beginning of privacy-related correspondence.
You’re In Control
You can adjust certain browser and cookie settings at any time. Some website features may work differently when cookies are disabled.
PRIVACY QUESTIONS
Questions About This Policy?
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Light & Leaf Wellness.